All Use Cases
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Digital Process Factory at Bank Acrevis

The Challenge

Unnecessary restrictions

acrevis is a regional bank with roots in eastern Switzerland, whose history dates back to 1854. acrevis has developed steadily since then and has moved with the times, as evidenced by its modern, customer-friendly and highly efficient processes. Thanks to the Digital Process Factory, acrevis creates a distinctive customer experience and has even more time for its customers.

In terms of a hybrid approach, acrevis with its eight locations between Lake Constance and Lake Zurich focuses on local proximity to customers and at the same time places great emphasis on the digital customer experience and accessibility on all channels. With the Digital Process Factory, mesoneer has implemented customer-friendly and highly efficient processes for the bank in eastern Switzerland.

the solution

Without media disruption - even outside opening hours

mesoneer has digitized acrevis› customer and back-office processes from the FINNOVA core system without media discontinuities. This allows employees and customers to communicate with each other regardless of their used device. Customers can now open an account completely digitally and online from home – even outside of business hours. acrevis also benefits from fast product launches thanks to very short development and introduction times.

With Curo Business Automation from mesoneer, we create a distinctive customer experience.
Mona Brühlmann
Head of Digitization Project, acrevis Bank AG / Finanz-Logistik AG

the result

Respond quickly to industry innovations and customer preferences

The Digital Process Factory renders operational processes, including the core banking system, efficient and reduces costs. It enables a flexible response to new customer preferences or new industry innovations and regulations. Incidentally, Curo can be combined with any core banking system and is ideal for implementing the omni-channel approach.

Advantages

  • Customer and back-office processes digitized without media disruption
  • More time for local customer service
  • Reducing costs thanks to efficient processes

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Data & AI

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Digitalization

mesoneer ensures operational excellence at BRUGG Lifting AG through RPA

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All Use Cases

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