Case Studies at a Glance

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A man is digitally identified when opening a bank account.
Digital client onboarding «Balboa»
For the first time, Baloise Bank SoBa and Basler Versicherungen implemented a cross-divisional software solution to improve the customer experience during onboarding. Holistic process solutions, comprehensive system connections and digitally signed contracts reduce redundant, manual back-office work and raise the user experience to a new level.
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Customer advisor during digitalized client onboarding.
Bank CIC client onboarding reduces paper and prevents media disruptions
As part of their digitization strategy, Bank CIC has modernized and merged their onboarding systems. In doing so, it was important to them to reduce paper and avoid unnecessary media breaks. Together with mesoneer, a specific, tailor-made client onboarding system was developed.
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