Digital Identification Enabling Digital Trust

Easy to use cross-channel digital identification – identify your customers in just 60 seconds. Flexible with multiple security levels, AML and ZertES compliant.
Digital identification key figures

Digital Identification in Numbers

You want to know who you are doing business with online? The platform enables secure digital business contracts and transactions: Your counterpart is identified online in just 60 seconds. Depending on the use case, the flexible security levels also enable identification in accordance with the Anti-Money Laundering Act (AMLA) and the Federal Electronic Signature Act (ZertES).
60 seconds

to perform a fully compliant face and ID scan.

180+

countries supported for seamless identification.

24/7

available, around the clock, for your convenience.

1

platform, no tool switching, no disruptions. All in one place.

Digital identification process

Digital Identification Made Easy

Discover a seamless, fully digital identification experience – fast, intuitive and 100% media‑break-free. Users complete their verification online in just a few simple steps: secure, compliant, and optimized for an effortless end‑to‑end journey.

identification Services

Identify Digitally – Easily, Securely and Quickly

The identification module of the Digital Trust Plaform offers a whole set of different identification services. Depending on local, regulatory, technical and security requirements, different identification methods can be used.

Woman holding a credit card and smartphone, sitting at a table with a laptop, performing Auto Identification with her smartphone before making an online payment.

Auto Identification

With auto identification, people can identify themselves 24/7. Depending on the security level, the process includes ID scanning, security checks, biometric face matching, and liveness detection. Due to these various configuration options, auto identification is suitable for a wide range of industries and areas of application.
Use Cases Auto Identification
Sign up with an online casino
Buy now, pay later (BNPL)
Register on an online platform
Person wearing headphones attending a video call for video identification, with a smiling agent verifying the persons identity, also wearing headphones visible on the laptop screen.

Video Identification

With this classic form of online identification, call center employees guide the person to be identified through the process. Video identification is used specifically where users prefer personal contact or as fallback for other types of identification.
Use Cases Video Identification
Open a corporate account
Conclude a leasing contract
Sign a mortgage contract
A couple during onboarding where On-site Identification is performed by a client advisor on a tablet.

On-site Identification

Digital support allows people to be identified easily and securely, also on site. The security check of the ID documents and automatic reading of the ID data ensure a smooth process. The entire process is recorded in detail and saved to an identification report. OnSite-Ident is often used by bank or insurance advisors, or even by sales staff at the point of sale.
Use Cases On-site Identification
Open a bank account at the local branch
Sign an insurance contract with the client advisor
Conclude a mobile phone contract in the store
Woman smiling for a smartphone selfie with facial recognition patterns and light beams scanning her face.

QES Identification

The name speaks for itself: With this method, individuals identify themselves for the issuance of a qualified electronic signature (QES). Both in Switzerland and in the EU, the QES is considered equivalent to a handwritten signature. As such, it also serves as identity proof and even fulfills the strict identification requirements according to the Anti-Money Laundering Act (AMLA).
Use Cases QES Identification
Open a bank account online
Conclude a life insurance via video consultation
Sign a legally-binding temporary work contract online

Start With Identification. Scale With Digital Trust.

Unlock identification, signatures, data validation, and seamless process automation – all within mesoneers unified Digital Trust Platform.
Security Features and Levels

Matching Security Levels for Regulated Processes

Get exactly the security you need with mesoneer’s Digital Identification module. From basic checks to high‑assurance verification, our platform delivers the right level of protection for every regulated process – fast, seamless, and fully compliant.
Security
Document detection and classification
Capturing images
Data detection and extraction
Face comparison of document and selfie
Liveness detection
Recognition of security features
Agent reviews the ident
Agent checks the captured data
Agent checks the captured images
QES-signed copy of ID
ID Scan
Auto Ident
Auto Ident+
Video Ident
QES Ident
Benefits of Digital identification

Secure Digital Identification with mesoneer

Digital identification is the foundation of every trusted digital interaction. With mesoneer’s Digital Trust Platform, companies benefit from fast, compliant, and user‑friendly identification methods that fit seamlessly into existing workflows – across industries, channels, and security levels.
Secure Identification Made Simple
Our trusted methods ensure compliant, audit‑ready identification across all channels.
Frictionless User Experience
Fast, intuitive identification flows reduce drop‑offs and speed up onboarding.
One Platform for Trust
Identification, smart data checks and e-signing unified into one seamless ecosystem.
Compliance Built In
ZertES, eIDAS and AML/KYC readiness – security that meets every regulatory requirement.
Blog

Everything about Digital Identification

Explore the world of digital identity and trust services with mesoneer’s Digital Trust Platform. Our blog highlights expert insights, trends, and real‑world use cases across identification, smart data, and secure electronic  signatures – helping you build trusted, end‑to‑end digital processes.
Woman doing online identification with qualified electronic signature while travelling.
Online identification with qualified electronic signature
New online identification using both passport and identity card for contract closures with high compliance requirements.
Read more
mesoneer
 | 
04.04.2023
Woman scanning her face for digital identification.
Digital identification with QES: not just an opportunity, but a necessity
Auto identification now also opens up further opportunities in the Swiss financial sector to improve the security and efficiency of digital identification and signature processes. However, considering new technologies such as deep fakes, secure identification will also become increasingly important in other areas in the future.
Read more
Ralf Jenzer
 | 
16.01.2024
Digital identification for asset managers
For financial intermediaries in Switzerland – especially asset managers – the obligations under the Anti-Money Laundering Act (AMLA) and FINMA regulations are key. Both require that customers be identified beyond doubt, beneficial owners be recorded, and business relationships be monitored on an ongoing basis. These regulatory requirements are complex but essential for preventing money laundering and terrorist financing. In practice, however, they often lead to high administrative costs – especially when identifications are carried out manually or using external tools.
Read more
Franziska Klein
 | 
12.11.2025
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