IT Service Specialist
mesoneer is one of the leading Swiss software companies in the fields of digital onboarding, process automation and the integration of complex peripheral systems. Our approximately 120 employees in Switzerland and Vietnam digitize and simplify business processes with individual software solutions, modernize outdated applications and develop in-house SaaS solutions. We need you for our customers in the finance and insurance sector, public administration and other industries!
Pioneering the transition to the digital age, contactify revolutionizes the traditional concept of business cards. Founded in 2020, we’re almost 15 people dedicated to transform the way how national and international businesses of any size connect with their customers.
AUTEXIS automates and digitalizes production plants and service companies. Its core competencies lie in planning, hardware-software engineering and services to strengthen competitiveness. With the “Digital Factory Software Suite”, we optimize value creation processes. With a focus on the food, pharmaceutical, mechanical and plant engineering industries, AUTEXIS is a leading national and international solution provider. Together, we are driving the automation and digitalization of production companies and service providers - that's why we need you:
What’s waiting for you
IT Operations: You are the first point of contact for all IT issues raised by our employees and provide support directly at our Wallisellen site. Together with our IT outsourcing provider, you ensure the smooth operation of the entire IT landscape.
Provision & procurement: You will be responsible for the provision of new work equipment (laptops, peripherals, etc.), including procurement, installation, and inventory management.
Independent project management: You will independently plan, manage, and implement internal IT projects in the areas of digitalization, ISMS, and the modernization of existing applications.
Interface with providers: You are the central contact person for our IT outsourcing provider and other service providers for IT solutions in use.
Documentation & process optimization: You create and maintain documentation and actively help shape our future IT processes.
Your skills
Completed IT apprenticeship EFZ, a degree in computer science/IT
Experience in the support and operation of IT infrastructures (Windows/Mac, Microsoft 365, Entra ID, Intune, networks, hardware; experience with Azure/AWS is an advantage)
Experience in the independent management and implementation of IT projects
Experience with ISMS, ISO 27001, ISAE 3402/SOC, and audit and certification processes
Independent, careful, and structured way of working
Assertiveness and enjoyment of working with different stakeholders
High service orientation, strong communication skills, and ability to work in a team
Very good written and spoken German and English skills
Why you will love working at contactify:
Why you will love working at mesoneer?
Why you will love working at Autexis?
- Flexible, contemporary working time models & work from home
- Day off on your birthday (additional holiday)
- Work independently with flat hierarchies
- State-of-the-art working tools and methods
- Team events & fun
- 13th-month salary bonus
- Flexible working time policy
- 12 days of annual leave, plus 5 days of core leave each year
- 5 days of sick leave and 3 days of bereavement leave for relatives each year
- Annual health check, PVI healthcare for employees and two family members
- Full-salary-based social insurance
- Annual salary review based on performance and contribution
- Laptop, lunch and parking fees are provided
- Child allowance
- Activities such as company parties, Family Day, company trip, happy hour, birthday parties and team building
- Centrally located office with great accommodations such as ergonomic chair, free drinks, snacks, gaming room and more
